Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park. National Best Seller. Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do—for ourselves, the people we work with, and the people we serve.
WHAT IF WE GAVE THOSE THAT REPORT TO US MORE THAN THEY EXPECT?
While on the surface it might seem like Unreasonable Hospitality is about providing a great customer experience in the restaurant world, it's way more than that.
Alan Mulally, the CEO of Boeing and Ford said "In this book, Will Guidara shows us how to lead and to serve at the next level by building a foundation of hospitality and creating a people-first 'working together' culture. It's an inspiring book for businesses in every
country."
At the end of the day, managers are there to support the success of their teams. Getting inspiration and tips from Will's experience focusing on people in order to claim the #1 restaurant in the world spot is an opportunity you don't want to miss out on.
I hope you enjoy this read as much as I did!
Erin
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